| After-sales Service: | Support for Third-Party Testing |
|---|---|
| Color: | Green, Black |
| Application: | Refractory, Metallurgy, Chemical, Ceramic, Casting |
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Q: Are you a factory or a trading company?
A: We are both factory and trading company.We have our own factory, so you don't need to worry.We can guarantee the best
quality and the most reasonable price.
Q: Do you have quality control?
A: Yes, we have passed SGS certification.
We have stable and reliable raw material suppliers;
We will test the raw materials before production;
Test the finished products for each lot before packing.
Q: What are your delivery terms?
A: We accept FOB, CIF or proposes the customer's delivery method, all these can be negotiated.
Q: How long is your delivery time?
A: It usually takes 7-14 days if the goods are in stock, or 25-45 days if the goods are not in stock, depending on the quantity
the customer needs.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample of 2 kg for free charge, but do not pay the cost of freight.
Q: What is your terms of payment ?
A: Usually 30% deposit and 70% balance by bill of lading. But it can be changed according to customer's requirement.
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